Where innovation meets exceptional training
More than just videos
At NexTrain, we are committed to revitalizing your support team and ensuring your clients’ interactions with your company are efficient and seamless. We offer comprehensive services encompassing development, planning, production, and implementation.
Ways to innovate
1:1 Coaching
Hourly billing available for calls and meetings. Ideal for those who need a bit of guidance or feedback to get to the right path.
Training Development
I will assist you in developing a training course, either by building upon an existing knowledge base or by creating a completely new one from scratch.
The whole kit and caboodle
Our collaboration will encompass the entire course creation process - from the initial concept development to the production of videos and documents, and finally, to the seamless implementation for your business.
Why NexTrain?
Times have changed
First Contact resolution
There are numerous ways for customers to contact a company beyond phone calls. We aim to proactively address customer needs by delivering comprehensive “How-To” content through your social media channels, reducing the need to direct inquiries.
reinspire your team
According to Indeed, 81% of U.S. employees are dissatisfied with their pay. We will develop a pathway for your employees to take control of their compensation.
coaching
Shaping your Culture
Through my personalized coaching, I will collaborate with you to develop a comprehensive plan that fosters synergy among your support team, employees, and customers. You may be closer to achieving your goals than you realize. Let’s explore your potential together.